Step five of the change cycle is to review the change to decide on next steps. This is within the ‘Improving for Quality’ domain of the Quality Management System.
Why
Regular reflection is vital throughout a change cycle to ensure the change achieves the desired outcome. In addition, a formal review point after you complete the testing step ensures a clear decision is made and momentum is maintained.
What
The review point is a decision on whether to adopt, adapt or abandon the change.
Adopt
The change has achieved its aim so can be implemented in the test location
Adapt
The change shows some merit, but further work is needed. Return to an earlier part of the change cycle to better understand, design or test the change further.
Abandon
The change may be abandoned for the following reasons.
- The change has not achieved the aim.
- The change can’t continue due to external factors.
How
Decisions at the review point are usually made by the service provider. They are informed informed by the qualitative and quantitative data and analyses gathered throughout steps one to five.