Making a complaint about an independent healthcare provider can be done in our independent healthcare section. This can be about a private hospital, hospice or clinic.
If you are a member of the public, you can make a complaint:
- about your (or someone else’s) treatment
- about your (or someone else’s) access to healthcare
You should make your complaint to the local health board or GP surgery.
How NHS staff can raise concerns
Find out how NHS staff can raise concerns
Resolving your concerns locally
Find out how to address concerns within your organisation
Raising your concerns with HIS
Find out how to raise concerns with HIS around patient safety/ quality of care
What do we do when a concern is received?
Find out what HIS does when we receive concerns
How national organisations can refer patient safety concerns
Find out how HIS works with national organisations when concerns are raised