Perth Royal Infirmary – safe delivery of care inspection report: February 2022
Document Type
Inspection reports
NHS hospitals and services
Summary
We carried out an unannounced inspection to Perth Royal Infirmary, NHS Tayside on Tuesday 7 and Wednesday 8 December 2021 using our safe delivery of care inspection methodology.
During our inspection, we:
- inspected the ward and hospital environment
- observed staff practice and interactions with patients, such as during patient mealtimes
- spoke with ward staff
- accessed patients’ health records, monitoring reports, policies and procedures
Our findings
This inspection resulted in five areas of good practice and two requirements.
“During our inspection, we observed senior managers and clinical staff working well to manage and mitigate risks from COVID-19.
“In the majority of cases, care was provided well, in a positive and compassionate manner, and good care was delivered despite increased pressure and workload.
“In one area we inspected, some patients described not being able to gain assistance from staff when they needed it. We raised this at the time of the inspection with senior managers who quickly addressed this. However, the majority of patients we spoke with described a positive experience of the care they received.”
Donna Maclean, Chief Inspector, Healthcare Improvement Scotland