This accessibility statement applies to https://www.healthcareimprovementscotland.scot.
This website is run and managed by Healthcare Improvement Scotland in collaboration with NHS National Services Scotland.
Using this website
We want as many people as possible to be able to use this website. You should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (using the most recent versions of JAWS, NVDA and VoiceOver)
- access the website using a mobile device.
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
Parts of this website are not fully accessible. For example:
- some pages are impacted upon by the issues listed in the non-accessible content section below
- some documents are in PDF and other non-HTML formats and are not accessible
Feedback and contact information
Tell us if you need information in a different format
In your message, include:
- the web address (URL) of the content
- your email address and name
- the format you need – for example, plain text, braille, BSL, large print or audio format
You can also request a PDF and other file types in accessible format
Reporting accessibility problems with this website
If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us at his.online@nhs.scot
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Healthcare Improvement Scotland is committed to making this website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 (WCAG) AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some documents are in non-HTML formats, for example PDF. These may not be accessible in several ways, including missing text alternatives and missing document structure. We commit to provide an accessible alternative if requested and where possible.
Disproportionate burden
Our website is currently under development. The non-accessible content published through the existing platform (mainly PDF documents) will transition to new arrangements. We believe that fixing the issues causing the specific content to be non-accessible on the old platform would currently be disproportionate.
Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
What we’re doing to improve accessibility
We are working alongside colleagues in NHS National Services Scotland and agencies to address and fix content which fails to meet the Web Content Accessibility Guidelines version 2.2 AA standard.
Preparation of this accessibility statement
- On 31 October 2024 this website was tested via a representative sample of pages by a Government Digital Services (GDS) audit. The issues highlighted were addressed in November and December 2024.
- The site was last tested in December 2024 against the WCAG 2.2 AA standard. This tested a representative sample of pages and was carried out by internal staff when preparing this accessibility statement.
- This statement was last revised on 19 December 2024.