Quality of care review

Excellence in Care developed a quality of care review guidance. We worked with Scottish Acute Nurse Leaders and health board staff.


Quality of care review guidance

The guidance provides a “Once for Scotland” approach to quality of care reviews and care assurance visits. This helps to support care assurance processes at a local level.

Care assurance processes are a priority as they improve experiences and outcomes for:

  • patients
  • families
  • the workforce

To find out more view the quality of care review guidance.

How the quality of care review guidance supports local teams

The guidance helps to support by providing:

  • tools and resources to help you understand the standards and quality of care you need to deliver
  • tools to support consideration of situations that impact on care delivery and where support is needed
  • tools to support the identification of excellence and plan for how this can be shared
  • effective and efficient use of the workforce and resources
  • some quality and safety indicators for each element of the Excellence in Care framework
  • a use in conjunction with local processes in different care contexts
  • an advocated multi-professional approach
  • value on professional judgement to make sure the scope of any review is the same
  • the right people for the situation being reviewed and the questions asked