If you, or someone you know, is at risk of harm don’t ignore it. Contact your local council by email or phone to share your concerns. You can do so anonymously. The matter will be dealt with sensitively and confidentially. Support will be given if needed.
Independent healthcare
In some cases, we may also be able to respond to concerns. Contact us if you are concerned about the quality of care in an independent healthcare service.
Independent healthcare services include:
- independent hospitals
- voluntary hospices
- private psychiatric hospitals
- independent clinics
Visit the independent healthcare complaints section of our website.
NHS staff raising concerns
NHS employees can find information on how to raise patient safety concerns on the ‘Responding to Concerns’ section of our website.