Forth Valley Royal Hospital – safe delivery of care inspection report: June 2022
Document Type
Inspection reports
NHS hospitals and services
Uncategorised
Summary
We carried out an unannounced inspection to Forth Valley Royal Hospital, NHS Forth Valley on Tuesday 5 and Wednesday 6 April 2022 using our safe delivery of care inspection methodology.
Inspectors returned to Forth Valley Royal Hospital on Tuesday 19 April 2022 to follow up on areas of concern identified during the earlier inspection and visited three additional wards.
During our inspection, we:
- inspected the ward and hospital environment
- observed staff practice and interactions with patients, such as during patient mealtimes
- spoke with patients, visitors and ward staff
- accessed patients’ health records, monitoring reports, policies and procedures.
Our findings
This inspection resulted in four areas of good practice and nine requirements.
“During our inspection, we saw many good interactions between staff and patients, and observed examples of good team work and communication. There were also positive comments made by patients about the staff who provided their care.
”During our inspection, we escalated a number of serious concerns to NHS Forth Valley through our escalation process. Some staff we spoke with shared their concerns and feelings of being overwhelmed, particularly in relation to the additional beds and workload and they expressed feelings of frustration at staffing levels.”
Donna Maclean, Chief Inspector, Healthcare Improvement Scotland