Leading quality health and care for Scotland: Our strategy 2023–2028

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Document Type

Corporate documents

Summary

We are the national improvement agency for health and social care in Scotland.  

Our new strategy will secure lasting, positive and sustainable improvements. We will apply these improvements across the whole health and care system. We can identify the connections and opportunities created by system wide working. We collaborate with all boards and other national organisations. Through collaboration, we can deliver a focus on the safe delivery of effective care. 

Our priorities 

Priority 1: Enable a better understanding of the safety and quality of health and care services and the high impact opportunities for improvement. 

Priority 2: Assess and share intelligence and evidence which supports the design, delivery and assurance of high-quality health and care service. 

Priority 3: Enable the health and care system to place the voices and rights of people and communities at the heart of improvements to the safety and quality of care. 

Priority 4: Deliver practical support that accelerates the delivery of sustainable improvements in the safety and quality of health and care services across Scotland. 

Our approach 

As an improvement organisation we need to work within our resources. We need to be agile in response to changing circumstances. We do this as well as maintaining a focus on our strategic priorities. 

We will: 

  • be innovative, flexible and responsive to changes to the context in which health and care is delivered 
  • be an exemplar public sector employer
  • play our part in building a more equitable and environmentally sustainable future for Scotland.