Quality tool user guide: March 2024
Posted on:
Document Type
Improvement support
Summary
The Quality Tool has been designed by the Healthcare Staffing Programme (HSP), with key stakeholders including clinical managers, clinicians from service and partnership.
The capacity to deliver safe and effective care to the patient in the daily working environment is important to those involved in that care. The tool comprises a questionnaire that is designed to reflect the level of quality of care being achieved taking account of staffing, workload and the environment during the designated period.