Raigmore Hospital – safe delivery of care inspection: February 2025
Posted on:
Document Type
Inspection reports
NHS hospitals and services
Summary
We carried out an unannounced inspection to Raigmore Hospital, NHS Highland on Monday 28 to Wednesday 30 October 2024 using our safe delivery of care inspection methodology. In parallel to this inspection, we also carried out a safe delivery of care inspection at Lorn and Islands Hospital, NHS Highland.
During our inspection, we:
- inspected the ward and hospital environment
- observed staff practice and interactions with patients, such as during patient
mealtimes - spoke with patients, visitors and ward staff, and
- accessed patients’ health records, monitoring reports, policies and
procedures.
Our findings
This inspection resulted in 12 areas of good practice and 13 requirements.
“We saw teams working hard to deliver safe and effective care. An improvement action plan has been developed by NHS Highland to meet the requirements at both hospitals.”
Donna Maclean, Chief Inspector, Healthcare Improvement Scotland