The quality assurance system and framework
Posted on:
Document Type
Process guidance
Summary
Our Quality Assurance System (QAS) is an evolving approach to shaping regulation, inspections and reviews of services across Scotland.
The Quality Assurance System Overview document explains how we carry out quality assurance, in order to offer objective assessments to health and care services about how they are performing in vital areas which can impact on people’s care and outcomes.
Our Quality Assurance Framework provides a consistent reference point for assessing services. The framework sets out what good care looks like, emphasising the importance of leadership and culture, vision and purpose, and the importance of co-designing services with people.