University Hospital Wishaw – safe delivery of care inspection report: March 2023
Document Type
Inspection reports
NHS hospitals and services
Summary
We carried out an unannounced inspection to University Hospital Wishaw, NHS Lanarkshire on Monday 16 to Wednesday 18 January 2023 using our safe delivery of care inspection methodology.
During our inspection, we:
- inspected the ward and hospital environment
- observed staff practice and interactions with patients, such as during patient mealtimes
- spoke with patients, visitors and ward staff
- accessed patients’ health records, monitoring reports, policies and procedures.
Our findings
This inspection resulted in seven areas of good practice, two recommendations and 10 requirements.
“Despite significant staff shortages, we observed wards were well managed. Leadership and communication was effective and staff were focused on the provision of safe and compassionate patient care. Patients spoke highly of staff and the care they received. We saw an open and supportive culture and the staff told us they felt well supported by leadership and were able to raise concerns.”
Donna Maclean, Chief Inspector, Healthcare Improvement Scotland